General Motors of Canada response regarding Class Action Lawsuits in the Province of Quebec and Ontario related to Intake Manifold Gaskets on some GM
26 April 2006 General Motors of Canada's first priority is helping our customers. In that regard there is a comprehensive program for servicing customers both within and beyond the vehicle warranty period. All General Motors vehicles are covered by a minimum 3 years, 60,000 km manufacturer's warranty, some have more standard coverage.
Beyond the warranty period, our dealers and retailers review out of warranty concerns on a case-by-case basis. If the customer is not satisfied with the dealer's decision, there is a process detailed in the owner assistance information booklet to help customers resolve concerns they may have.
An intake manifold gasket concern can arise from a variety of causes. It is for this reason that any concern a customer may have beyond the warranty period is handled on a case-by-case basis. We encourage any of our customers to contact our Customer Communications Centre at 1-800-263-3777 (English) or 1-800-263-7854 (French) if they have questions regarding their vehicle or service needs.
"The recent motion to certify a class action is unfortunate and we believe brought on by a spill over of an overly litigious U.S. legal system into Canada. Lawyers have grossly exaggerated the situation with our customers through unsubstantiated allegations in statements which have not been proven in court and will be vigorously defended."
This Statement can be attributed to Stew Low Director of Communications, GM of Canada.
For further information: Patty Faith, (905) 644-2728; Stew Low, (905) 644-6786
Source: newswire
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